Privacy Policy

At Monte Carlo Parks ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website (the "Site"), engage with our services, and interact with our marketing communications.

By using our Site and providing us with your information, you consent to the practices outlined in this Privacy Policy.

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide when you sign up for our newsletter, request information, or make a purchase.
• Usage Data: Information automatically collected when you visit our Site, including your IP address, browser type, pages viewed, time spent on the Site, and other similar information.
• Customer Data: Data that you provide when you become a customer or interact with our services, including purchase history and preferences.

We use the information we collect for the following purposes:

• Email Marketing: To send you promotional emails, newsletters, and updates about our products, services, and events. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Website Analytics: We use Google Analytics to track and analyze website usage, which helps us improve the user experience and optimize our marketing efforts.
• Customer Service: To process your orders, provide customer support, and respond to inquiries.
• Internal Business Operations: To share data within our group of companies for business operations, including marketing, analytics, and improving customer service.

We may share your personal information with the following entities:

• Within Our Business Group: We may share your personal information with other businesses within our group for operational, marketing, or analytical purposes. These businesses are bound by confidentiality obligations and may only use your data as permitted by law.
• Service Providers: We may share your data with third-party service providers who assist us in operating our business (e.g., email marketing platforms, payment processors, customer support services). These providers are required to maintain the confidentiality of your information.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We store customer data in a secure customer relationship management (CRM) system and follow industry best practices to ensure its confidentiality and integrity.

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us collect information about your browsing activities and preferences. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Site.

We use Google Analytics to gather information about how visitors use our Site. Google Analytics collects information such as your IP address, browser type, and pages visited. This information helps us analyze and improve the functionality of our Site. Google Analytics may also use cookies to collect data. For more information, please refer to the Google Analytics privacy policy: https://policies.google.com/privacy.

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete data.
• Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
• Opt-Out: You have the right to opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.

If you wish to exercise any of these rights, please contact us at james@montecarloparks.co.uk.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.